WHITE PAPER - The global recession that began in 2008 has impacted almost everyone, either through job loss, reduction in salary and benefits, or job change. This year’s salary survey, the third in partnership between Global Knowledge and TechRepublic, captures the magnitude of changes that have impacted the IT profession.
Posted: March 1, 2010 | Published: March 1, 2010


Topics:  Certification Programs | Human Resources Services | IT Workforce | Training | Training and Educational Services

WHITE PAPER - Are you ready for Microsoft SQL Server 2008 R2? This white paper highlights some of the major features included in SQL Server 2008 R2 due to be released in the first half of 2010.
Posted: March 1, 2010 | Published: March 1, 2010


Topics:  Applications Management | Applications Management Software | Data Warehouse Software | Data Warehouses | Database Administration | Network Monitoring | Server Management | SQL | SQL Server | Windows

WHITE PAPER - While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
Posted: March 1, 2010 | Published: March 1, 2010


Topics:  Applications Management | Cloud Computing | Data Center Management | Data Centers | IT Management | IT Outsourcing Services | IT Spending | Platform as a service | Private cloud computing | Public cloud computing | Software as a Service | Utility Computing

TRAINING GUIDE - The VMware Certified Professional Program is designed for individuals who want to demonstrate their expertise in virtual infrastructure and increase their potential for career advancement. The high standards expected of a VCP means it’s one of the most sought after certifications in the industry.
Posted: February 24, 2010 | Published: February 24, 2010


Topics:  Certification Programs | IT Consulting Services | IT Workforce | Training | Training and Educational Services | VMware | VMware Server

WHITE PAPER - This white paper is broken down into two major sections, the first and most detailed is about using Windows 7 with the GA (pre-update 1) version of vSphere, and the second is about using View (VMware’s desktop virtualization offering) with Windows 7.
Posted: February 24, 2010 | Published: February 24, 2010


Topics:  .NET | Desktop Virtualization | Desktop Virtualization Software | Operating System Virtualization | VMware | VMware ESX | Windows | Windows Server Software | Windows Vista | Windows XP

WHITE PAPER - There has been great interest in the subject of Windows 7 in recent months, perhaps most strongly from organizations that passed over Windows Vista and are looking at a migration from Windows XP.
Posted: February 24, 2010 | Published: February 24, 2010


Topics:  Applications Management | Device Drivers | Hardware Configuration Management | Operating Systems | Windows | Windows Server Software | Windows Vista | Windows XP

WHITE PAPER - Although Active Directory (AD) and Cisco Unified Communications Manager (CUCM) are very diverse systems owned by two completely separate companies, the use of AD for management of users in a CUCM system is a common consideration. Read this whitepaper to learn more.
Posted: February 24, 2010 | Published: February 24, 2010


Topics:  Active Directory | Applications Management | Directory Services | Enterprise Systems | Networking | Unified Messaging Systems

WHITE PAPER - Every routing protocol has some pros and cons and its own metric considerations. In this white paper, we will discuss Enhanced Interior Gateway Routing Protocol (EIGRP), a Cisco-proprietary routing protocol.
Posted: February 24, 2010 | Published: February 24, 2010


Topics:  IGP | Internetworking Hardware | IP Routing | Network Management Protocols | Network Protocols | Networking | Routing | Routing Protocols

WHITE PAPER - For many years network administrators have expected security breaches to come from outside an organization or at the upper layers of the OSI model. This paper will focus on securing layer 2 switching at the access layer through port security and preventing denial of service (DoS) attacks at layer 2.
Posted: February 12, 2010 | Published: February 12, 2010


Topics:  Firewall Management | Intrusion Detection | IP Routing | LAN Protocols | LAN Switching | Network Traffic Analysis | Networking | Routers | Security Threats

WHITE PAPER - Border Gateway Protocol (BGP) is a very complex routing protocol where the administrator can influence the route choice in more ways than with an interior gateway protocol. This white paper will provide you with a high level overview of interdomain routing with BGP.
Posted: February 12, 2010 | Published: February 12, 2010


Topics:  BGP | Internetworking Hardware | IP Networks | IP Routers | IP Routing | LAN Protocols | Routers | Routing Protocols

WHITE PAPER - Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
Posted: February 12, 2010 | Published: February 12, 2010


Topics:  Mobile Device Management | Mobile Workers | Remote Office Connectivity | Scripting | TCP | TCP/IP | WAN | WAN Hardware | Wireless Networks | Wireless Security

WHITE PAPER - Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.
Posted: February 12, 2010 | Published: February 12, 2010


Topics:  Server Consolidation | Server Hardware | Server Management | VM | VMware | VMware ESX | VMware Workstation

WHITE PAPER - Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else.
Posted: February 11, 2010 | Published: February 11, 2010


Topics:  Network Configuration Management | Network Design | Networking | Wireless Computing | Wireless Hardware | Wireless Home Networks | Wireless Infrastructure

WHITE PAPER - Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency.
Posted: January 25, 2010 | Published: January 25, 2010


Topics:  IP Networks | IP Switching | IP Telephony | IP VPN | Network Configuration Management | Networking | WAN | WAN Switching

WHITE PAPER - This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.
Posted: January 25, 2010 | Published: January 25, 2010


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | PDA | PDA Operating Systems | Wireless Computing