PRODUCT DEMO - Watch this demo to learn how Informix solutions deliver mobile communications services to countless consumers.
Posted: August 23, 2010 | Published: August 23, 2010


Topics:  Mobile Device Management | Mobile Device Management Software | Mobile Workers | Smart Phones | Telecommunications Carrier Systems | Telecommunications Networks | Telecommunications Services | Telephony Systems

WHITE PAPER - This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: August 17, 2010 | Published: November 2, 2009


Topics:  Collaboration | Communications Networks | Communications Software | Communications Systems | Telephony Systems | Unified Messaging | Unified Messaging Systems | Video Chat Software | Video Systems | Videoconferences | Voice Communications Software | Voice Networking

WHITE PAPER - Because the economic downturn has put cost efficiency at the top of the corporate agenda, this paper advises companies to leverage an IT-agile shared development environment and consolidate their network resources while providing common points of integration for voice and rich media services.  Read on for expert advice on achieving this.
Posted: March 11, 2010 | Published: March 11, 2010


Topics:  Communications Software | Communications Systems | Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Management Software | Telecommunications Services | Telecommunications Systems | Telephony Services | Telephony Systems

WEBCAST - This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model.
Posted: March 8, 2010 | Premiered: March 8, 2010


Topics:  Application Hosting | Automatic Call Distribution Systems | Call Center Management | Call Center Services | Call Center Software | Call Centers | Contact Center Management | Contact Center Workforce Management | Contact Centers | CTI (Computer Telephony Integration) | Customer Service | IVR | Software as a Service | Telephony Systems

WHITE PAPER - This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
Posted: March 3, 2010 | Published: March 2, 2010


Topics:  Automatic Call Distribution Systems | Call Center Management | Call Center Services | Call Centers | Cloud Computing | Contact Center Management | Contact Center Workforce Management | Contact Centers | CTI (Computer Telephony Integration) | Telephony Systems | VoIP

WEBCAST - This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business."
Posted: February 9, 2010 | Premiered: February 9, 2010


Topics:  Collaborative Applications Software | Instant Messaging Software | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferencing Software | VoIP | Windows Vista | Windows XP

WHITE PAPER - Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: February 8, 2010 | Published: January 22, 2009


Topics:  Communications Networks | Communications Systems | Network Convergence | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

CASE STUDY - Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Telephones | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Mail Software | VoIP

ESSENTIAL GUIDE - CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Networking | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

EGUIDE - This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Business Intelligence | Systems Management | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

CASE STUDY - As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  IP Telephony | Outsourcing | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Systems | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Networking | Voice Networking Hardware | VoIP

WHITE PAPER - Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Data Centers | Networking | PBX | Productivity | Telephony Systems | Unified Messaging | Unified Messaging Systems | Voice Mail Services | WAP