WHITE PAPER - Manual or home grown solutions to tackle IP address management often fall short and carry a high cost associated with labor-intensive processes and knowledge transfer. Read this paper to find out more.
Posted: August 31, 2010 | Published: August 31, 2010


Topics:  DHCP | IP | IP Address Management | IP Addresses | IP Networks | ROI | Security | TCO | User Experience | VoIP

WHITE PAPER - This paper outlines the failsafe technologies that BlueCat Networks has incorporated into Proteus and Adonis to protect against wide variety potential failure conditions. Read this paper to find out so much more.
Posted: August 25, 2010 | Published: August 25, 2010


Topics:  CRM | DHCP | ERP | High Availability | IP | MRP Software | TCP | TCP/IP | Telephony Services | VoIP | Web Services

WHITE PAPER - To continue to attract and retain subscribers with advanced services and remain competitive, service providers need a way to transform their businesses by changing their cost structure. Service providers can achieve double-digit OPEX cost reductions by moving to a single maintenance contract, and so much more.
Posted: August 19, 2010 | Published: August 16, 2010


Topics:  CFOs | Cost Benefit Analysis | IP | MPLS | Network Management | Network Performance | VoIP

WHITE PAPER - This white paper compares Cisco and Microsoft Unified Communications solutions and includes reviews of vital differentiators such as availability, functionality, and security.   
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Collaboration | Communications Systems | Instant Messaging | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP

WHITE PAPER - It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more.
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Call Center Management | Call Centers | ISP | LAN | PSTN | SMBs | VoIP | WAN

WHITE PAPER - This report analyzes the three leading options for IP-based phone solutions. It describes each approach, explaining how they work and the equipment and support they require. It also lists the advantages and disadvantages of each. Read on for a thorough comparison.
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Host Management | Hosting Services | IP | IP Phones | PSTN | SMBs | VARs | Voice Mail Services | VoIP

WHITE PAPER - While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: August 16, 2010 | Published: August 16, 2010


Topics:  Call Center Management | Call Center Services | Call Centers | IP | IP Phones | PSTN | Remote Users | VoIP

WHITE PAPER - This paper examines each of these problems and addresses how the ClearSight Analyzer can be used to isolate the cause of the problem. Read on to learn so much more.
Posted: August 9, 2010 | Published: August 9, 2010


Topics:  DHCP | IP Address Management | IP Addresses | RTP | Streaming Media Services | Streaming Video Software | TFTP | Troubleshooting | VoIP

TRIAL SOFTWARE - OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc.
Posted: July 27, 2010 | Published: July 27, 2010


Topics:  Applications Management | Bandwidth Management | IT Infrastructure | Network Management | Network Performance | Network Performance Management Software | VoIP | WAN

WHITE PAPER - So much is happening today to give you a chance to rethink your wireless architecture. Learn what to look for in a wireless architecture that not only provides the mobility and performance today’s applications need, but also lowers your costs of operations while increasing wireless security.
Posted: April 26, 2010 | Published: April 26, 2010


Topics:  802.11 | IT Management | Mobile Workers | Network Management | Network Performance | VoIP | Wireless Infrastructure | Wireless Networks | Wireless Security | WLAN | WLAN Management

EGUIDE - This e-guide provides tips on where to start and makes a case for why providing a business case for short-term ROI may not be necessary in the near future.
Posted: April 21, 2010 | Published: April 21, 2010


Topics:  Business Process Management | CIOs | CRM | ERP | ROI | VoIP

WHITE PAPER - There have been many changes recently in computing architecture, from dedicated servers in the data center to virtualization and cloud computing, and this has new implications for data protection. Read this paper to find out how to address these security challenges.
Posted: March 18, 2010 | Published: January 1, 2010


Topics:  Application Infrastructure | Cloud Computing | Data Centers | Data Security | Database Security | Enterprise | Enterprise Applications Software | Firewall Management | Virtualization Security | VoIP

WHITE PAPER - In this white paper, read how you can achieve unified subscriber profiles in multigeneration, multivendor networks and deliver the sophisticated, personalized experience your current - and future - subscribers expect and demand.
Posted: March 11, 2010 | Published: March 11, 2010


Topics:  Communications Software | Communications Systems | Data Center Management | Telecommunications Management Software | Telecommunications Networks | Telecommunications Standards | Unified Messaging | VoIP

WHITE PAPER - This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
Posted: March 3, 2010 | Published: March 2, 2010


Topics:  Automatic Call Distribution Systems | Call Center Management | Call Center Services | Call Centers | Cloud Computing | Contact Center Management | Contact Center Workforce Management | Contact Centers | CTI (Computer Telephony Integration) | Telephony Systems | VoIP

WEBCAST - This webcast is an overview of Microsoft Unified Communications. Unified Communications can help you to collaborate with your coworkers, partners, and customers more effectively, setting up the environment for a "people-ready business."
Posted: February 9, 2010 | Premiered: February 9, 2010


Topics:  Collaborative Applications Software | Instant Messaging Software | Telephony Systems | Unified Messaging | Unified Messaging Systems | Videoconferencing Software | VoIP | Windows Vista | Windows XP